Web-based learning communities: A conceptual model for cultural competence

Patricia Montiel-Overall

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations


Web-based instruction has become a preferred method of instruction for an increasingly diverse communities of learners. To address the instructional needs of these learners greater consideration must be given to cultural differences in course design including architecture and instructional course structure. This paper argues that a cultural competence model (CCModel) of instruction is needed to guide web-based instruction and to develop the potential of online learning communities. A CCModel is described to meet this need. It incorporates cultural considerations within three domains: cognitive, interpersonal, and environmental. Aspects of the cognitive and interpersonal domain include cultural self-awareness, cultural knowledge of others, cultural appreciation, caring, and cultural interaction. The environmental domain includes course design, management, technical support, information resources, and architectures that accommodate social structures.

Original languageEnglish (US)
Title of host publicationProceedings of the IADIS International Conference on e-Society 2008
EditorsPatricia Barbosa, Luis Rodrigues, Pedro Isaias, Piet Kommers
Number of pages10
ISBN (Electronic)9789728924553
StatePublished - 2008
EventIADIS International Conference on e-Society 2008 - Algarve, Portugal
Duration: Apr 9 2008Apr 12 2008

Publication series

NameProceedings of the IADIS International Conference on e-Society 2008


OtherIADIS International Conference on e-Society 2008


  • Community of learners
  • Cultural competence
  • Web-based instruction

ASJC Scopus subject areas

  • Computer Networks and Communications

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