Using two different electronic meeting system tools for the same task: An experimental comparison

George K. Easton, Joey F. George, Jay F. Nunamaker, Mark O. Pendergast

Research output: Contribution to journalArticlepeer-review

73 Scopus citations


Various aspects of the design and use of Electronic Meeting Systems (EMS) have been investigated in laboratory and field studies, but until now no one has systematically investigated the role of EMS software on group performance. The current study compares two different EMS software tools in a controlled experiment. Dependent variables are decision quality, number of unique alternatives generated, satisfaction, and consensus. The study found that one software tool produced better quality solutions to a combination creativity and intellective task, but the other helped generate more unique alternatives. Each tool worked best on the task for which it was designed. The findings support the authors' premise that there should be a match between the EMS software tool and the task to be performed. The findings have several implications for the design of EMS software.

Original languageEnglish (US)
Pages (from-to)85-100
Number of pages16
JournalJournal of Management Information Systems
Issue number1
StatePublished - 1990


  • Electronic meeting systems
  • Group decision support systems
  • Group performance
  • Software tools

ASJC Scopus subject areas

  • Management Information Systems
  • Computer Science Applications
  • Management Science and Operations Research
  • Information Systems and Management


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