Using a group decision support system environment for knowledge acquisition: A field study

Yihwa Irene Liou, Jay F. Nunamaker

Research output: Chapter in Book/Report/Conference proceedingConference contribution

14 Scopus citations

Abstract

A field study using a GDSS (group decision support systems) environment to acquire knowledge from multiple experts to build an expert system for an information center was conducted. This field study indicated that a GDSS environment facilitates the acquisition of knowledge from a group of experts by documenting knowledge electronically, by supporting knowledge extraction from individual experts in a parallel fashion, by offering possibilities to resolve conflicts during the knowledge extraction phase, and by providing a group interaction atmosphere to enrich the domain of expertise. In addition, it was found that structured analysis techniques were useful in planning for knowledge acquisition and that a designated primary expert was of great help when dealing with multiple experts.

Original languageEnglish (US)
Title of host publicationProceedings of the Hawaii International Conference on System Science
EditorsLee W. Hoevel, Bruce D. Shriver, Jay F.Jr. Nunamaker, Ralph H.Jr. Sprague, Velijko Milutinovic
PublisherPubl by Western Periodicals Co
Pages40-49
Number of pages10
ISBN (Print)0818620102
StatePublished - 1990
Externally publishedYes
EventProceedings of the Twenty-Third Annual Hawaii International Conference on System Sciences. Volume 1: Architecture Track - Kailua-Kona, HI, USA
Duration: Jan 2 1990Jan 5 1990

Publication series

NameProceedings of the Hawaii International Conference on System Science
Volume3
ISSN (Print)0073-1129

Other

OtherProceedings of the Twenty-Third Annual Hawaii International Conference on System Sciences. Volume 1: Architecture Track
CityKailua-Kona, HI, USA
Period1/2/901/5/90

ASJC Scopus subject areas

  • General Computer Science

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