TY - GEN
T1 - Understanding the factors influencing the value of person-to-person knowledge sharing
AU - Brown, Susan A.
AU - Dennis, Alan R.
AU - Gant, Diana B.
PY - 2006
Y1 - 2006
N2 - It is generally accepted that knowledge sharing is a difficult task for organizations. Many reasons for this difficulty have been proposed. In this paper, we offer another. Specifically, we build on Zander and Kogut's work [29] and examine the relationship between knowledge dimensions and knowledge sharing. Departing from their study, we focus on person-to-person, rather than organization-to-organization, knowledge sharing. We surveyed 68 employees of a Workman's Compensation Board in Canada. To analyze the data, we employed Hierarchical Linear Modeling. The results demonstrate that complexity and teachability increased person-to-person knowledge sharing but observability did not. Contrary to expectations, the availability of codified knowledge in a knowledge management system (KMS) had no impact on person-to-person knowledge transfer; individuals were as likely to share knowledge person-to-person regardless of whether there was a KMS available that contained appropriate knowledge.
AB - It is generally accepted that knowledge sharing is a difficult task for organizations. Many reasons for this difficulty have been proposed. In this paper, we offer another. Specifically, we build on Zander and Kogut's work [29] and examine the relationship between knowledge dimensions and knowledge sharing. Departing from their study, we focus on person-to-person, rather than organization-to-organization, knowledge sharing. We surveyed 68 employees of a Workman's Compensation Board in Canada. To analyze the data, we employed Hierarchical Linear Modeling. The results demonstrate that complexity and teachability increased person-to-person knowledge sharing but observability did not. Contrary to expectations, the availability of codified knowledge in a knowledge management system (KMS) had no impact on person-to-person knowledge transfer; individuals were as likely to share knowledge person-to-person regardless of whether there was a KMS available that contained appropriate knowledge.
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U2 - 10.1109/HICSS.2006.516
DO - 10.1109/HICSS.2006.516
M3 - Conference contribution
AN - SCOPUS:33749655973
SN - 0769525075
SN - 9780769525075
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
SP - 146b
BT - Proceedings of the 39th Annual Hawaii International Conference on System Sciences, HICSS'06
T2 - 39th Annual Hawaii International Conference on System Sciences, HICSS'06
Y2 - 4 January 2006 through 7 January 2006
ER -