Trust development across levels of analysis: An embedded-agency perspective

Fabrice Lumineau, Oliver Schilke

Research output: Contribution to journalArticlepeer-review

29 Scopus citations


This article advances a cross-level model of trust development. Drawing upon an embedded-agency perspective from institutional theory, we combine a top-down with a bottom-up approach, reflecting the inherent duality of trust in organisational settings. Specifically, we elaborate a reciprocal process that illustrates how organisational structures influence individuals’ trust and, at the same time, how individuals’ trust manifests in organisational structures. We discuss the theoretical implications of our cross-level model for the trust literature and propose important avenues for future research.

Original languageEnglish (US)
Pages (from-to)238-248
Number of pages11
JournalJournal of Trust Research
Issue number2
StatePublished - Jul 3 2018


  • C. Ashley Fulmer
  • Kurt T. Dirks
  • Trust development
  • individuals
  • institutional theory
  • meso approach
  • multi-level
  • organisations

ASJC Scopus subject areas

  • Social Psychology
  • Applied Psychology


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