TY - GEN
T1 - Trust and distrust in big data recommendation agents
AU - de Oliveira Cesar de Moraes, Heverton Roberto
AU - Sanchez, Otavio
AU - Brown, Susan
AU - Zhang, Bin
N1 - Publisher Copyright:
© 40th International Conference on Information Systems, ICIS 2019. All rights reserved.
PY - 2019
Y1 - 2019
N2 - Big data technology allows for managing data from a variety of sources, in large amounts, and at a higher velocity than before, impacting several traditional systems, including recommendation agents. Along with these improvements, there are concerns about trust and distrust in RA recommendations. Much prior work on trust has been done in IS, but only a few have examined trust and distrust in the context of big data and analytics. In this vein, the purpose of this study is to study the eight antecedents of trust and distrust in recommendation agents' cues in the context of the Big Data ecosystem using an experiment. Our study contributes to the literature by integrating big data and recommendation agent IT artifacts, expanding trust and distrust theory in the context of a big data ecosystem, and incorporating the constructs of algorithm innovativeness and process transparency.
AB - Big data technology allows for managing data from a variety of sources, in large amounts, and at a higher velocity than before, impacting several traditional systems, including recommendation agents. Along with these improvements, there are concerns about trust and distrust in RA recommendations. Much prior work on trust has been done in IS, but only a few have examined trust and distrust in the context of big data and analytics. In this vein, the purpose of this study is to study the eight antecedents of trust and distrust in recommendation agents' cues in the context of the Big Data ecosystem using an experiment. Our study contributes to the literature by integrating big data and recommendation agent IT artifacts, expanding trust and distrust theory in the context of a big data ecosystem, and incorporating the constructs of algorithm innovativeness and process transparency.
KW - Big data
KW - Distrust
KW - Recommendation agent
KW - Trust
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M3 - Conference contribution
AN - SCOPUS:85114902485
T3 - 40th International Conference on Information Systems, ICIS 2019
BT - 40th International Conference on Information Systems, ICIS 2019
PB - Association for Information Systems
T2 - 40th International Conference on Information Systems, ICIS 2019
Y2 - 15 December 2019 through 18 December 2019
ER -