Towards personalized assistance in distributed group facilitation

Ming Yuan, Jay F. Nunamaker, J. Leon Zhao

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

With the advancement of group decision support systems (GDSS), facilitation has been regarded as one of the most important means in enhancing the outcome of group decisions. Many researchers have spent great efforts in creating useful methodologies and techniques to better support group facilitation. However, most of the research in the current literature deals more with facilitation targeted at a group-level than an individual level. With the increasingly available personalization techniques found in e-commerce, personalized facilitation seems to be a natural direction in group system facilitation research to deal with the needs of individual members for the overall gain of the group. In this paper, we address the needs for personalized facilitation in the context of the "EasyWinWin" framework in software requirements analysis by proposing a conceptual framework of personalized facilitation, developing a system architecture towards personalized facilitation and identifying key functions for a personalized facilitation system.

Original languageEnglish (US)
Title of host publicationAssociation for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005
Subtitle of host publicationA Conference on a Human Scale
Pages154-162
Number of pages9
StatePublished - 2005
Event11th Americas Conference on Information Systems, AMCIS 2005 - Omaha, NE, United States
Duration: Aug 11 2005Aug 15 2005

Publication series

NameAssociation for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale
Volume1

Other

Other11th Americas Conference on Information Systems, AMCIS 2005
Country/TerritoryUnited States
CityOmaha, NE
Period8/11/058/15/05

Keywords

  • Collaboration
  • Distributed facilitation
  • Group decision support systems
  • Personalization

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

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