TY - JOUR
T1 - Theoretical and methodological issues in group support systems research
T2 - Learning from groups gone awry
AU - Jessup, Leonard M.
AU - George, Joey F.
PY - 1997/8
Y1 - 1997/8
N2 - The amount of research on group support systems (GSS) is growing quickly. One component of GSS, anonymous interaction, has received a great deal of attention recently. The quantitative and qualitative research thus far on anonymous GSS interaction suggests that the effects of GSS anonymity on group processes and outcomes are positive and/or neutral. In this article, the authors explore the potential for negative and/or dysfunctional, consequences of GSS anonymity and discuss the relevant implications and research questions to be asked and answered.
AB - The amount of research on group support systems (GSS) is growing quickly. One component of GSS, anonymous interaction, has received a great deal of attention recently. The quantitative and qualitative research thus far on anonymous GSS interaction suggests that the effects of GSS anonymity on group processes and outcomes are positive and/or neutral. In this article, the authors explore the potential for negative and/or dysfunctional, consequences of GSS anonymity and discuss the relevant implications and research questions to be asked and answered.
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U2 - 10.1177/1046496497283004
DO - 10.1177/1046496497283004
M3 - Article
AN - SCOPUS:0031500463
SN - 1046-4964
VL - 28
SP - 394
EP - 413
JO - Small Group Research
JF - Small Group Research
IS - 3
ER -