The role of human factors in telehealth

George Demiris, Neil Charness, Elizabeth Krupinski, David Ben-Arieh, Karla Washington, John Wu, Bonne Farberow

Research output: Contribution to journalArticlepeer-review

55 Scopus citations


The purpose of this article is to provide an overview of the field of human factors (HFs) and its role in telehealth. We discuss HF concepts and methodologies that affect the design, implementation, and evaluation of telehealth applications and provide examples from numerous application areas that highlight the significance of HF principles and methodologies. We also provide recommendations for inclusion of HFs in telehealth system design and evaluation, and discuss resulting implications for system designers, practitioners, vendors, and policy makers.

Original languageEnglish (US)
Pages (from-to)446-453
Number of pages8
JournalTelemedicine and e-Health
Issue number4
StatePublished - May 1 2010


  • E-health
  • Technology
  • Telehealth

ASJC Scopus subject areas

  • Health Informatics
  • Health Information Management


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