The managerial ethical and operational challenges of hospital cybersecurity

Darrell Norman Burrell; Sharon L. Burton; Calvin Nobles; Delores Springs; Allison Huff; Kim L. Brown-Jackson; Kevin Richardson; Jorja Wright; S. Raschid Muller; Angel J. Jones

doi:10.4018/979-8-3693-1634-4.ch026

The managerial ethical and operational challenges of hospital cybersecurity

Darrell Norman Burrell, Sharon L. Burton, Calvin Nobles, Delores Springs, Allison Huff, Kim L. Brown-Jackson, Kevin Richardson, Jorja Wright, S. Raschid Muller, Angel J. Jones

Family and Community Medicine

Research output: Chapter in Book/Report/Conference proceeding › Chapter

1 Scopus citations

Abstract

The COVID-19 pandemic has presented healthcare institutions with unprecedented challenges in maintaining robust cybersecurity practices to safeguard patient data and protect critical healthcare operations. This chapter explores the ethical, organizational cultural, and leadership complexities hospitals face in cybersecurity during and after the pandemic. Ethical considerations encompass patient privacy, informed consent, and the responsible use of emerging technologies. Organizational cultural challenges involve balancing patient care priorities with cybersecurity efforts, fostering a cybersecurity-aware culture, and mitigating insider threats. Drawing insights from real-world experiences and expert opinions, this chapter sheds light on the multifaceted nature of hospital cybersecurity challenges amidst a global crisis. This chapter explores the nature of these challenges through a management consultant hospital intervention in a hospital that has experienced a significant cybersecurity breach.

Original language	English (US)
Title of host publication	Transformational Interventions for Business, Technology, and Healthcare
Publisher	IGI Global
Pages	444-458
Number of pages	15
ISBN (Electronic)	9798369316351
ISBN (Print)	9798369316344
DOIs	https://doi.org/10.4018/979-8-3693-1634-4.ch026
State	Published - Oct 16 2023

ASJC Scopus subject areas

General Economics, Econometrics and Finance
General Business, Management and Accounting
General Computer Science

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10.4018/979-8-3693-1634-4.ch026

Cite this

Burrell, D. N., Burton, S. L., Nobles, C., Springs, D., Huff, A., Brown-Jackson, K. L., Richardson, K., Wright, J., Muller, S. R., & Jones, A. J. (2023). The managerial ethical and operational challenges of hospital cybersecurity. In Transformational Interventions for Business, Technology, and Healthcare (pp. 444-458). IGI Global. https://doi.org/10.4018/979-8-3693-1634-4.ch026

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The managerial ethical and operational challenges of hospital cybersecurity

Abstract

ASJC Scopus subject areas

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