The effects of family-centered service coordination: A social validity study

Eileen F. Romer, John Umbreit

Research output: Contribution to journalArticlepeer-review

32 Scopus citations


This study examined if a family's level of satisfaction improves when the service coordination they receive adheres to a family-centered model. The participants included three service coordinators and nine families participating in Part H of IDEA. For 1 year, families reported what services they had received and their level of satisfaction with the services. A multiple-baseline design across subjects was used and an individual assistance condition was added when, following training, none of the service coordinators adequately implemented the model. Results indicate a high degree of family satisfaction and a low degree of dissatisfaction when the model was adequately implemented. In contrast, when the model was not adequately implemented, families reported very little satisfaction and a high degree of dissatisfaction.

Original languageEnglish (US)
Pages (from-to)95-110
Number of pages16
JournalJournal of Early Intervention
Issue number2
StatePublished - 1998

ASJC Scopus subject areas

  • Pediatrics, Perinatology, and Child Health
  • Developmental and Educational Psychology
  • Psychiatry and Mental health


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