Talking it out: A computer-based mediation process for adolescents

Research output: Contribution to journalArticlepeer-review

2 Scopus citations


This article describes the development of a multimedia mediation program (“Talking It Out”) that helps young adolescents resolve conflict peacefully. The development and content are described, together with pilot test data from 16 pairs of disputing students. These case studies provide evidence of the popularity and effectiveness of computer-based mediation.

Original languageEnglish (US)
Pages (from-to)67-81
Number of pages15
JournalJournal of Technology in Human Services
Issue number1-2
StatePublished - 2002


  • Adolescents
  • Mediation
  • Schools
  • Technology
  • Youth

ASJC Scopus subject areas

  • Health(social science)
  • Social Sciences (miscellaneous)
  • General Social Sciences
  • Computer Networks and Communications


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