SUPPORTING JOINT APPLICATION DEVELOPMENT (JAD) WITH ELECTRONIC MEETING SYSTEMS: A FIELD STUDY

Erran Carmel; Joey F. George; Jay F. Nunamaker

SUPPORTING JOINT APPLICATION DEVELOPMENT (JAD) WITH ELECTRONIC MEETING SYSTEMS: A FIELD STUDY

Erran Carmel, Joey F. George, Jay F. Nunamaker

Management Information Systems

Research output: Contribution to conference › Paper › peer-review

8 Scopus citations

Abstract

One of the more common approaches to involving users in the system development process is called JAD (Joint Application Development). The JAD approach is based on highly structured, facilitated meetings and, as such, has the potential to be supported by Electronic Meeting Systems (EMS). A multiple-site field study was conducted in which JAD meetings — both traditional and electronic — were observed. Some differences between JAD and JAD supported by EMS were found. The quality of group member participation was more equal in supported JAD meetings, but supported JAD meetings lacked the session discipline of traditional JAD. Further, conflict resolution (closure) emphasized in traditional JAD was not achieved in several electronic sessions. Overall session management activities — the responsibility of the facilitator for integration of the session with other life cycle activities — was weaker in JAD supported by EMS.

Original language	English (US)
Pages	223-232
Number of pages	10
State	Published - 1992
Event	13th International Conference on Information Systems, ICIS 1992 - Dallas, United States Duration: Dec 13 1992 → Dec 16 1992

Conference

Conference	13th International Conference on Information Systems, ICIS 1992
Country/Territory	United States
City	Dallas
Period	12/13/92 → 12/16/92

ASJC Scopus subject areas

Computer Networks and Communications
Computer Science Applications
Information Systems

Cite this

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title = "SUPPORTING JOINT APPLICATION DEVELOPMENT (JAD) WITH ELECTRONIC MEETING SYSTEMS: A FIELD STUDY",

abstract = "One of the more common approaches to involving users in the system development process is called JAD (Joint Application Development). The JAD approach is based on highly structured, facilitated meetings and, as such, has the potential to be supported by Electronic Meeting Systems (EMS). A multiple-site field study was conducted in which JAD meetings — both traditional and electronic — were observed. Some differences between JAD and JAD supported by EMS were found. The quality of group member participation was more equal in supported JAD meetings, but supported JAD meetings lacked the session discipline of traditional JAD. Further, conflict resolution (closure) emphasized in traditional JAD was not achieved in several electronic sessions. Overall session management activities — the responsibility of the facilitator for integration of the session with other life cycle activities — was weaker in JAD supported by EMS.",

author = "Erran Carmel and George, {Joey F.} and Nunamaker, {Jay F.}",

note = "Publisher Copyright: {\textcopyright} 1992, Association for Information Systems. All rights reserved.; 13th International Conference on Information Systems, ICIS 1992 ; Conference date: 13-12-1992 Through 16-12-1992",

year = "1992",

language = "English (US)",

pages = "223--232",

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T1 - SUPPORTING JOINT APPLICATION DEVELOPMENT (JAD) WITH ELECTRONIC MEETING SYSTEMS

T2 - 13th International Conference on Information Systems, ICIS 1992

AU - Carmel, Erran

AU - George, Joey F.

AU - Nunamaker, Jay F.

PY - 1992

Y1 - 1992

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AB - One of the more common approaches to involving users in the system development process is called JAD (Joint Application Development). The JAD approach is based on highly structured, facilitated meetings and, as such, has the potential to be supported by Electronic Meeting Systems (EMS). A multiple-site field study was conducted in which JAD meetings — both traditional and electronic — were observed. Some differences between JAD and JAD supported by EMS were found. The quality of group member participation was more equal in supported JAD meetings, but supported JAD meetings lacked the session discipline of traditional JAD. Further, conflict resolution (closure) emphasized in traditional JAD was not achieved in several electronic sessions. Overall session management activities — the responsibility of the facilitator for integration of the session with other life cycle activities — was weaker in JAD supported by EMS.

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SUPPORTING JOINT APPLICATION DEVELOPMENT (JAD) WITH ELECTRONIC MEETING SYSTEMS: A FIELD STUDY

Abstract

Conference

ASJC Scopus subject areas

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