Student-centered service and support: A case study of the university of arizona libraries' information commons

Carla J. Stoffle, Cheryl Cuillier

Research output: Contribution to journalArticlepeer-review

7 Scopus citations

Abstract

The University Libraries' Information Commons opened its doors on January 2, 2002. Its mission is to create an inviting out-of-classroom environment for learning, growth, and enrichment through student-focused research assistance, outreach to all students, and innovative instructional services. This case study details the history of the Information Commons at the University of Arizona, the planning strategy, available services and high-tech equipment, partnerships with other campus units, staffing, lessons learned, challenges, policies, and assessment mechanisms.

Original languageEnglish (US)
Pages (from-to)117-134
Number of pages18
JournalJournal of Library Administration
Volume50
Issue number2
DOIs
StatePublished - Feb 2010

Keywords

  • Academic libraries
  • Assessment
  • Information commons
  • Library space design
  • User-centered services

ASJC Scopus subject areas

  • Public Administration
  • Library and Information Sciences

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