Strategic Internet application trends in supply chain management

Richard A. Lancioni, Michael F. Smith, Hope Jensen Schau

Research output: Contribution to journalArticlepeer-review

90 Scopus citations


The Internet is evolving as a powerful force in the new marketplace where the nexus of competition has changed from individual firms to efficient supply chain networks both between firms and within industries. This study explores Internet adoption patterns and operational applications in US supply chain networks. The data reveal that the integration of the Internet into supply chain management applications has increased and has moved away from indiscriminate application of novel Internet technologies towards becoming a focused endeavor with precise expectations and measurable goals. Specifically, the study finds that Internet usage within supply chains is maturing as evidenced by enhanced and increased productivity, reduced costs and increased profit for participating firms.

Original languageEnglish (US)
Pages (from-to)211-217
Number of pages7
JournalIndustrial Marketing Management
Issue number3
StatePublished - Apr 1 2003


  • Electronic data interchange
  • Internet
  • Supply chain management

ASJC Scopus subject areas

  • Marketing


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