@inproceedings{8f04aab2ecb84e86b3d7a1c16fc7253d,
title = "Queueing analysis of a class-based MIAPP-NALT order-picking system",
abstract = "An M/G/1/N/N queueing model is used to analyze an MIAPP-NALT system, in which case-level order picking occurs within two classes of stock keeping units (SKUs) at multiple in-the-aisle pick positions (MIAPP) located at floor and mezzanine levels. Replenishment operations are supported by an aisle-captive narrow-aisle lift truck (NALT). The NALT is treated as a server and picking positions requiring replenishment are treated as customers in the queueing model. On both sides of the replenishment aisle, the NALT fulfills replenishment requests from picking positions. Dedicated and random storage policies are used within each of the two classes of SKUs. Analysis of performance measures yields insights regarding storage layout and different storage policies.",
keywords = "Case-level order picking, General service times, Laplace-Stieltjes transform, Poisson distributed arrivals, Rectilinear travel",
author = "Jingming Liu and Haitao Liao and White, {John A.}",
note = "Publisher Copyright: {\textcopyright} Proceedings of the 2020 IISE Annual. All Rights Reserved.; 2020 Institute of Industrial and Systems Engineers Annual Conference and Expo, IISE 2020 ; Conference date: 01-11-2020 Through 03-11-2020",
year = "2020",
language = "English (US)",
series = "Proceedings of the 2020 IISE Annual Conference",
publisher = "Institute of Industrial and Systems Engineers, IISE",
pages = "1306--1311",
editor = "L. Cromarty and R. Shirwaiker and P. Wang",
booktitle = "Proceedings of the 2020 IISE Annual Conference",
}