Physicians' opinions of a health information exchange

Ana Lucia Hincapie, Terri L. Warholak, Anita C. Murcko, Marion Slack, Daniel C. Malone

Research output: Contribution to journalArticlepeer-review

54 Scopus citations


Background: Arizona Medicaid developed a Health Information Exchange (HIE) system called the Arizona Medical Information Exchange (AMIE). Objective: To evaluate physicians' perceptions regarding AMIE's impact on health outcomes and healthcare costs. Measurements: A focus-group guide was developed and included five domains: perceived impact of AMIE on (1) quality of care; (2) workflow and efficiency; (3) healthcare costs; (4) system usability; and (5) AMIE data content. Qualitative data were analyzed using analytical coding. Results: A total of 29 clinicians participated in the study. The attendance rate was 66% (N=19) for the first and last month of focus-group meetings and 52% (N=15) for the focus group meetings conducted during the second month. The benefits most frequently mentioned during the focus groups included: (1) identification of "doctor shopping"; (2) averting duplicative testing; and (3) increased efficiency of clinical information gathering. The most frequent disadvantage mentioned was the limited availability of data in the AMIE system. Conclusion: Respondents reported that AMIE had the potential to improve care, but they felt that AMIE impact was limited due to the data available.

Original languageEnglish (US)
Pages (from-to)60-65
Number of pages6
JournalJournal of the American Medical Informatics Association
Issue number1
StatePublished - Jan 2011

ASJC Scopus subject areas

  • Health Informatics


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