Patient navigation: State of the art or is it science?

Kristen J. Wells, Tracy A. Battaglia, Donald J. Dudley, Roland Garcia, Amanda Greene, Elizabeth Calhoun, Jeanne S. Mandelblatt, Electra D. Paskett, Peter C. Raich

Research output: Contribution to journalReview articlepeer-review

441 Scopus citations


First implemented in 1990, patient navigation interventions are emerging today as an approach to reduce cancer disparities. However, there is lack of consensus about how patient navigation is defined, what patient navigators do, and what their qualifications should be. Little is known about the efficacy and cost-effectiveness of patient navigation. For this review, the authors conducted a qualitative synthesis of published literature on cancer patient navigation. By using the keywords 'navigator' or 'navigation' and 'cancer,' 45 articles were identified in the PubMed database and from reference searches that were published or in press through October 2007. Sixteen studies provided data on the efficacy of navigation in improving timeliness and receipt of cancer screening, diagnostic follow-up care, and treatment. Patient navigation services were defined and differentiated from other outreach services. Overall, there was evidence of some degree of efficacy for patient navigation in increasing participation in cancer screening and adherence to diagnostic follow-up care after the detection of an abnormality. The reported increases in screening ranged from 10.8% to 17.1%, and increases in adherence to diagnostic follow-up care ranged from 21% to 29.2% compared with control patients. There was less evidence regarding the efficacy of patient navigation in reducing either late-stage cancer diagnosis or delays in the initiation of cancer treatment or improving outcomes during cancer survivorship. There were methodological limitations in most studies, such as a lack of control groups, small sample sizes, and contamination with other interventions. Although cancer-related patient navigation interventions are being adopted increasingly across the United States and Canada, further research will be necessary to evaluate their efficacy and cost-effectiveness in improving cancer care.

Original languageEnglish (US)
Pages (from-to)1999-2010
Number of pages12
Issue number8
StatePublished - Oct 15 2008


  • Delivery of healthcare
  • Healthcare disparities
  • Neoplasms
  • Quality of healthcare

ASJC Scopus subject areas

  • Oncology
  • Cancer Research


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