Organizational assessment models for enterprise transformation

Organizational assessment is becoming increasingly important, both as a cross-time and cross-industry measurement and as a guiding force in enterprise transformation. Assessments provide crucial information about strengths, areas for improvement and potential investment strategies for achieving performance benefits. As performance is being recognized as a complex and multifaceted construct, assessment tools seek to incorporate and reflect a holistic measurement of performance across multiple dimensions such as stakeholder value, leadership, culture and quality. With a growing range of tools available, this paper examines four prevalent assessment strategies as examples of different approaches to organizational assessment. We compare these tools in terms of use cases, principles measured, outputs and contextual factors. Due to a lack of causal evidence between the principles assessed and objective evidence of improved organizational performance, organizations should utilize the assessment tool that best aligns with key transformation values or goals. By committing to a relevant and useful assessment tool and fully integrating it into strategic processes, organizations are able to achieve the internal knowledge and historical data necessary to improve performance and drive ongoing transformation efforts.