Negotiating technology implementation: An empirical investigation of a website introduction

Terri L. Griffith, David A. Tansik, Lehman Benson

Research output: Contribution to journalArticlepeer-review

9 Scopus citations


Negotiated implementation is suggested as a cogent approach to meeting user and implementer needs, and thus, to increasing technology implementation. Negotiated implementation is expected to have its effect through three well-known dimensions: ease of use, usefulness, and commitment. The efficacy of negotiated implementation is tested in the context of a university-based field study of World Wide Web site use. Empirical support is found for the negotiated implementation approach. Implications and future research related to both theory and application are provided.

Original languageEnglish (US)
Pages (from-to)1-22
Number of pages22
JournalGroup Decision and Negotiation
Issue number1
StatePublished - 2002

ASJC Scopus subject areas

  • General Decision Sciences
  • Arts and Humanities (miscellaneous)
  • General Social Sciences
  • Strategy and Management
  • Management of Technology and Innovation


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