Mitigating cognitive bias through the use of serious games: Effects of feedback

Norah E. Dunbar; Matthew L. Jensen; Claude H. Miller; Elena Bessarabova; Sara K. Straub; Scott N. Wilson; Javier Elizondo; Judee K. Burgoon; Joseph S. Valacich; Bradley Adame; Yu Hao Lee; Brianna Lane; Cameron Piercy; David Wilson; Shawn King; Cindy Vincent; Ryan Scheutzler

doi:10.1007/978-3-319-07127-5_9

Mitigating cognitive bias through the use of serious games: Effects of feedback

Norah E. Dunbar
, Matthew L. Jensen
, Claude H. Miller
, Elena Bessarabova
, Sara K. Straub
, Scott N. Wilson
, Javier Elizondo
, Judee K. Burgoon
, Joseph S. Valacich
, Bradley Adame
, Yu Hao Lee
, Brianna Lane
, Cameron Piercy
, David Wilson
, Shawn King
, Cindy Vincent
, Ryan Scheutzler

School of Human Ecology-RES

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

12 Scopus citations

Abstract

A serious video game was created to teach players about cognitive bias and encourage mitigation of both confirmation bias and the fundamental attribution error. Multiplayer and single-player versions of the game were created to test the effect of different feedback sources on bias mitigation performance. A total of 626 participants were randomly assigned to play the single player/multiplayer game once or repeatedly. The results indicate the single player game was superior at reducing confirmation bias and that repeated plays and plays of longer duration were more effective at mitigating both biases than a control condition where participants watched a training video.

Original language	English (US)
Title of host publication	Persuasive Technology - 9th International Conference, PERSUASIVE 2014, Proceedings
Publisher	Springer-Verlag
Pages	92-105
Number of pages	14
ISBN (Print)	9783319071268
DOIs	https://doi.org/10.1007/978-3-319-07127-5_9
State	Published - 2014
Event	9th International Conference on Persuasive Technology, PERSUASIVE 2014 - Padua, Italy Duration: May 21 2014 → May 23 2014

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	8462 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Other

Other	9th International Conference on Persuasive Technology, PERSUASIVE 2014
Country/Territory	Italy
City	Padua
Period	5/21/14 → 5/23/14

Keywords

Cognitive bias
Confirmation bias
Feedback
Fundamental Attribution error
Serious Games

ASJC Scopus subject areas

Theoretical Computer Science
General Computer Science

Access to Document

10.1007/978-3-319-07127-5_9

Cite this

Dunbar, N. E., Jensen, M. L., Miller, C. H., Bessarabova, E., Straub, S. K., Wilson, S. N., Elizondo, J., Burgoon, J. K., Valacich, J. S., Adame, B., Lee, Y. H., Lane, B., Piercy, C., Wilson, D., King, S., Vincent, C., & Scheutzler, R. (2014). Mitigating cognitive bias through the use of serious games: Effects of feedback. In Persuasive Technology - 9th International Conference, PERSUASIVE 2014, Proceedings (pp. 92-105). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8462 LNCS). Springer-Verlag. https://doi.org/10.1007/978-3-319-07127-5_9

Mitigating cognitive bias through the use of serious games: Effects of feedback. / Dunbar, Norah E.; Jensen, Matthew L.; Miller, Claude H. et al.
Persuasive Technology - 9th International Conference, PERSUASIVE 2014, Proceedings. Springer-Verlag, 2014. p. 92-105 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8462 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Dunbar, NE, Jensen, ML, Miller, CH, Bessarabova, E, Straub, SK, Wilson, SN, Elizondo, J, Burgoon, JK, Valacich, JS, Adame, B, Lee, YH, Lane, B, Piercy, C, Wilson, D, King, S, Vincent, C & Scheutzler, R 2014, Mitigating cognitive bias through the use of serious games: Effects of feedback. in Persuasive Technology - 9th International Conference, PERSUASIVE 2014, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 8462 LNCS, Springer-Verlag, pp. 92-105, 9th International Conference on Persuasive Technology, PERSUASIVE 2014, Padua, Italy, 5/21/14. https://doi.org/10.1007/978-3-319-07127-5_9

Dunbar NE, Jensen ML, Miller CH, Bessarabova E, Straub SK, Wilson SN et al. Mitigating cognitive bias through the use of serious games: Effects of feedback. In Persuasive Technology - 9th International Conference, PERSUASIVE 2014, Proceedings. Springer-Verlag. 2014. p. 92-105. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-07127-5_9

Dunbar, Norah E. ; Jensen, Matthew L. ; Miller, Claude H. et al. / Mitigating cognitive bias through the use of serious games : Effects of feedback. Persuasive Technology - 9th International Conference, PERSUASIVE 2014, Proceedings. Springer-Verlag, 2014. pp. 92-105 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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Mitigating cognitive bias through the use of serious games: Effects of feedback

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Keywords

ASJC Scopus subject areas

Access to Document

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