Internet impacts on supply chain management

Richard Lancioni, Hope Jensen Schau, Michael F. Smith

Research output: Contribution to journalArticlepeer-review

89 Scopus citations


The traditional way of managing supply chains has changed dramatically over the last 5 years. Face-to-face management, manual tracking systems, paper-dominated order processing systems, and wired communication links were the primary management tools available to logistics managers. Today, they are obsolete. The article provides an overview of some of the new tools and trends discussed in this issue, including website structure, e-purchasing, electronic marketplaces, building vendor relationships, and the use of the Internet in managing supply chains in China.

Original languageEnglish (US)
Pages (from-to)173-175
Number of pages3
JournalIndustrial Marketing Management
Issue number3
StatePublished - Apr 1 2003


  • Internet
  • Primary management tools
  • Supply chain management

ASJC Scopus subject areas

  • Marketing


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