@inproceedings{48803a0e84e24665a50140c4c8085f5f,
title = "Intelligent workflow techniques for distributed group facilitation",
abstract = "Distributed group facilitation techniques are becoming a necessity because many of the face-to-face facilitation techniques are no longer suitable in a distributed environment. Although the concept of distributed group facilitation was proposed a decade ago, few distributed facilitation techniques have been successfully employed in the real world. We propose a new method of automating distributed facilitation functions that is built on the workflow management paradigm and intelligent agent techniques. Our research goal is to develop an open and flexible environment that allows easy configuration of facilitation techniques to fit various business contexts. In this paper, we develop the concepts of process monitoring and control for distributed group facilitation, establish the basic principles of distributed facilitation support, and illustrate the design of a prototype system in the context of the EasyWinWin requirements negotiation method.",
keywords = "Automatic control, Computer networks, Computer vision, Control systems, Distributed control, Humans, Intelligent agent, Process control, Prototypes, Software agents",
author = "Zhao, \{J. L.\} and Nunamaker, \{J. F.\} and Briggs, \{R. O.\}",
note = "Publisher Copyright: {\textcopyright} 2002 IEEE.; 35th Annual Hawaii International Conference on System Sciences, HICSS 2002 ; Conference date: 07-01-2002 Through 10-01-2002",
year = "2002",
doi = "10.1109/HICSS.2002.993940",
language = "English (US)",
series = "Proceedings of the Annual Hawaii International Conference on System Sciences",
publisher = "IEEE Computer Society",
pages = "597--605",
editor = "Sprague, \{Ralph H.\}",
booktitle = "Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002",
}