TY - GEN
T1 - Influence of system, environment, and procedures on knowledge submission frequency
AU - Durcikova, Alexandra
AU - Brown, Susan A.
PY - 2007
Y1 - 2007
N2 - Organizations continue to struggle with encouraging employees to participate in knowledge management initiatives. Research is replete with examples of organizations that implemented knowledge management systems in order to find them under utilized. In this paper, we report the results of a case study conducted to examine the impact of system, environment, and procedures on knowledge submission frequency. Our findings indicate that in the absence of a consistently publicized procedure for knowledge management, system and environmental characteristics (i.e., supervisor relationship) are the most important factors in knowledge submission frequency. However, once the procedures are publicized clearly and repeatedly, system and procedural characteristics are most influential in predicting knowledge submission frequency.
AB - Organizations continue to struggle with encouraging employees to participate in knowledge management initiatives. Research is replete with examples of organizations that implemented knowledge management systems in order to find them under utilized. In this paper, we report the results of a case study conducted to examine the impact of system, environment, and procedures on knowledge submission frequency. Our findings indicate that in the absence of a consistently publicized procedure for knowledge management, system and environmental characteristics (i.e., supervisor relationship) are the most important factors in knowledge submission frequency. However, once the procedures are publicized clearly and repeatedly, system and procedural characteristics are most influential in predicting knowledge submission frequency.
UR - http://www.scopus.com/inward/record.url?scp=39749138342&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=39749138342&partnerID=8YFLogxK
U2 - 10.1109/HICSS.2007.269
DO - 10.1109/HICSS.2007.269
M3 - Conference contribution
AN - SCOPUS:39749138342
SN - 0769527558
SN - 9780769527550
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
BT - Proceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07
T2 - 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07
Y2 - 3 January 2007 through 6 January 2007
ER -