How Practice Diffusion Drives IoT Technology Adoption and Institutionalization of Solutions in Service Ecosystems

Melissa Archpru Akaka, Hope Jensen Schau, Stephen L. Vargo

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This paper proposes a framework for considering how practice diffusion drives the adoption of IoT technology and fuels institutionalization of solutions within service ecosystems. Practice diffusion requires the adaptation of a practice (using a wearable device) as it emerges across distinct sociocultural contexts. The adaptation of practices allows for the adoption of technology in different ways. New materials are linked with pre-existing meanings and competences as practices emerge and become embedded within a social structure. For IoT technologies, materials include a device and its associated digital data. Thus, practice adaptation requires linkages that enable the integration and use of both a device and data. We highlight a growing mental health crisis and the potential of wearable devices as medical aids, particularly for adolescents who spend much of their time connected to the internet. We consider important linkages to help institutionalize unique solutions for those in need.

Original languageEnglish (US)
Title of host publicationProceedings of the 56th Annual Hawaii International Conference on System Sciences, HICSS 2023
EditorsTung X. Bui
PublisherIEEE Computer Society
Pages1427-1435
Number of pages9
ISBN (Electronic)9780998133164
StatePublished - 2023
Event56th Annual Hawaii International Conference on System Sciences, HICSS 2023 - Virtual, Online, United States
Duration: Jan 3 2023Jan 6 2023

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2023-January
ISSN (Print)1530-1605

Conference

Conference56th Annual Hawaii International Conference on System Sciences, HICSS 2023
Country/TerritoryUnited States
CityVirtual, Online
Period1/3/231/6/23

Keywords

  • Institutionalization
  • Internet of Things
  • Practice diffusion
  • Service Ecosystems
  • Technology Adoption

ASJC Scopus subject areas

  • General Engineering

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