TY - JOUR
T1 - How leader-member exchange influences effective work behaviors
T2 - Social exchange and internal-external efficacy perspectives
AU - Walumbwa, Fred O.
AU - Cropanzano, Russell
AU - Goldman, Barry M.
PY - 2011/9
Y1 - 2011/9
N2 - In this article, we propose and test an integrative theory of leader-member exchange (LMX) that extends our understanding of the mechanisms affecting LMX and important organizational outcomes. We argue that LMX enhances job performance and organizational citizenship behaviors (OCBs) through 2 sets of processes. As a result of a social exchange process, high LMX managers encourage reciprocal obligations. These obligations are manifested as subordinate commitment to their supervisors. This commitment, in turn, prompts more OCBs and higher job performance. Through a second process, high LMX supervisors enhance their subordinates' self-efficacy and means efficacy, thereby improving job performance. Results of a field study support our predictions. Theoretical and practical implications and directions for future research are discussed.
AB - In this article, we propose and test an integrative theory of leader-member exchange (LMX) that extends our understanding of the mechanisms affecting LMX and important organizational outcomes. We argue that LMX enhances job performance and organizational citizenship behaviors (OCBs) through 2 sets of processes. As a result of a social exchange process, high LMX managers encourage reciprocal obligations. These obligations are manifested as subordinate commitment to their supervisors. This commitment, in turn, prompts more OCBs and higher job performance. Through a second process, high LMX supervisors enhance their subordinates' self-efficacy and means efficacy, thereby improving job performance. Results of a field study support our predictions. Theoretical and practical implications and directions for future research are discussed.
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U2 - 10.1111/j.1744-6570.2011.01224.x
DO - 10.1111/j.1744-6570.2011.01224.x
M3 - Article
AN - SCOPUS:80051934421
SN - 0031-5826
VL - 64
SP - 739
EP - 770
JO - Personnel Psychology
JF - Personnel Psychology
IS - 3
ER -