Health outcomes for people with serious mental illness: A case study

Terry A. Badger, Cheryl McNiece, Elizabeth Bonham, Jennifer Jacobson, Alan J. Gelenberg

Research output: Contribution to journalArticlepeer-review

20 Scopus citations


PURPOSE. To describe outcomes of clients with serious mental illnesses who used regional public mental health services; and what the public mental health system did well or needed to change to better satisfy clients' needs. METHODS. A modal case study analysis method was used with 15 clients. Participants were interviewed three times. FINDINGS. Participants reported dissatisfaction with their social functioning and general health, and unmet needs for case management services, social/recreational activities, and vocational rehabilitation. CONCLUSIONS. The case study method is an effective way for nurses to evaluate public mental health systems and to determine areas for system intervention.

Original languageEnglish (US)
Pages (from-to)23-32
Number of pages10
JournalPerspectives in Psychiatric Care
Issue number1
StatePublished - 2003


  • Case management
  • Case study
  • Mental health systems
  • Patient satisfaction
  • Quality of life

ASJC Scopus subject areas

  • Phychiatric Mental Health


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