Abstract
Research examining the effects of guilt appeals on attitudes and behavioral intentions has been inconsistent. Some scholars have found that guilt appeal intensity has a curvilinear relationship with attitudes and intentions, whereas others have reported that the relationship is linear. Random-effects meta-analysis (k = 26) was used to investigate this issue. More intense guilt appeals led to greater levels of perceived guilt (r = .29, k = 24). Meta-regression analyses showed that the amount of perceived guilt caused by guilt appeals was not linearly nor curvilinearly related to the impact of guilt appeal intensity on attitudes/behavioral intentions. Guilt appeals did, however, cause feelings of anger (r = .24, k = 8). The implications of these findings for guilt scholarship are considered.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 684-700 |
| Number of pages | 17 |
| Journal | Communication Studies |
| Volume | 72 |
| Issue number | 4 |
| DOIs | |
| State | Published - 2021 |
Keywords
- Guilt
- anger
- emotional appeals
- marketing
- persuasion
ASJC Scopus subject areas
- Communication