Group support systems in primary processes

Michiel van Genuchten, Doug Vogel, Jay Nunamaker

Research output: Contribution to journalConference articlepeer-review

2 Scopus citations


Software has migrated from large main frame based support to personal computer support and more recently to groupware or, more specifically, group support systems (GSS). GSS products (e.g., GroupSystems) have undergone transitions or waves over the past ten years as application has evolved. This paper examines the waves that have occurred and are occurring with application and diffusion of GSS in organizational contexts. We suggest that GroupSystems has experienced three waves of users: 1st: scientists (innovation driven), 2nd: consultants (facilitator driven) and 3rd: into primary processes (application driven). Examples are provided to illustrate application. Special attention is given to the use of GSS for software inspection and the use of GSS in the classroom. The paper also provides an explanation for the discrepancy between the potential of GSS technology and its rather limited use to date.

Original languageEnglish (US)
Pages (from-to)580-587
Number of pages8
JournalProceedings of the Hawaii International Conference on System Sciences
StatePublished - 1998
EventProceedings of the 1998 31st Annual Hawaii International Conference on System Sciences. Part 1 (of 7) - Big Island, HI, USA
Duration: Jan 6 1998Jan 9 1998

ASJC Scopus subject areas

  • Computer Science(all)


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