Explainable Recommender Systems via Resolving Learning Representations

Ninghao Liu, Yong Ge, Li Li, Xia Hu, Rui Chen, Soo Hyun Choi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on the explainability of recommender systems is running behind. Explanations could help improve user experience and discover system defects. In this paper, after formally introducing the elements that are related to model explainability, we propose a novel explainable recommendation model through improving the transparency of the representation learning process. Specifically, to overcome the representation entangling problem in traditional models, we revise traditional graph convolution to discriminate information from different layers. Also, each representation vector is factorized into several segments, where each segment relates to one semantic aspect in data. Different from previous work, in our model, factor discovery and representation learning are simultaneously conducted, and we are able to handle extra attribute information and knowledge. In this way, the proposed model can learn interpretable and meaningful representations for users and items. Unlike traditional methods that need to make a trade-off between explainability and effectiveness, the performance of our proposed explainable model is not negatively affected after considering explainability. Finally, comprehensive experiments are conducted to validate the performance of our model as well as explanation faithfulness.

Original languageEnglish (US)
Title of host publicationCIKM 2020 - Proceedings of the 29th ACM International Conference on Information and Knowledge Management
PublisherAssociation for Computing Machinery
Pages895-904
Number of pages10
ISBN (Electronic)9781450368599
DOIs
StatePublished - Oct 19 2020
Event29th ACM International Conference on Information and Knowledge Management, CIKM 2020 - Virtual, Online, Ireland
Duration: Oct 19 2020Oct 23 2020

Publication series

NameInternational Conference on Information and Knowledge Management, Proceedings

Conference

Conference29th ACM International Conference on Information and Knowledge Management, CIKM 2020
Country/TerritoryIreland
CityVirtual, Online
Period10/19/2010/23/20

Keywords

  • explainable artificial intelligence
  • recommender systems

ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Decision Sciences(all)

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