TY - JOUR
T1 - Ethics of Technology Practice
T2 - Beliefs and Behaviors of Certified Rehabilitation Counselors During the COVID-19 Pandemic
AU - Hartley, Michael T.
AU - Bourgeois, Paul
AU - Clarke, Brian J.
N1 - Publisher Copyright:
© Hammill Institute on Disabilities 2023.
PY - 2023/7
Y1 - 2023/7
N2 - The coronavirus (COVID-19) pandemic represented a critical moment for technology use within rehabilitation counseling. This study explored trends in the beliefs and behaviors of certified rehabilitation counselors (CRCs) regarding the ethical use of technology before and during the pandemic. Specifically, this study compared two groups of CRCs regarding the degree to which they engaged in 59 technology behaviors and whether they viewed each behavior to be ethical. Overall, group comparisons suggested an increased use of telephone, videoconferencing, and email to deliver counseling, assessment, and supervision services during the pandemic. Furthermore, supervision via videoconferencing and email in the pandemic were rated as more ethically appropriate than before the pandemic. As a general trend, synchronous modes of communication such as the telephone and video conferencing were rated as more ethically appropriate than asynchronous modes such as social networking and text messaging. Indicating a high degree of congruence between beliefs and behaviors, the technology practices viewed as most ethical were used the most often. Implications address the revisions to the Code of Professional Ethics for Rehabilitation Counselors regarding the ethical use of technology in rehabilitation counseling.
AB - The coronavirus (COVID-19) pandemic represented a critical moment for technology use within rehabilitation counseling. This study explored trends in the beliefs and behaviors of certified rehabilitation counselors (CRCs) regarding the ethical use of technology before and during the pandemic. Specifically, this study compared two groups of CRCs regarding the degree to which they engaged in 59 technology behaviors and whether they viewed each behavior to be ethical. Overall, group comparisons suggested an increased use of telephone, videoconferencing, and email to deliver counseling, assessment, and supervision services during the pandemic. Furthermore, supervision via videoconferencing and email in the pandemic were rated as more ethically appropriate than before the pandemic. As a general trend, synchronous modes of communication such as the telephone and video conferencing were rated as more ethically appropriate than asynchronous modes such as social networking and text messaging. Indicating a high degree of congruence between beliefs and behaviors, the technology practices viewed as most ethical were used the most often. Implications address the revisions to the Code of Professional Ethics for Rehabilitation Counselors regarding the ethical use of technology in rehabilitation counseling.
KW - coronavirus
KW - ethical guidelines
KW - rehabilitation counseling
KW - technology
UR - http://www.scopus.com/inward/record.url?scp=85147500057&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85147500057&partnerID=8YFLogxK
U2 - 10.1177/00343552221147216
DO - 10.1177/00343552221147216
M3 - Article
AN - SCOPUS:85147500057
SN - 0034-3552
VL - 66
SP - 244
EP - 256
JO - Rehabilitation Counseling Bulletin
JF - Rehabilitation Counseling Bulletin
IS - 4
ER -