TY - GEN
T1 - Developing trust in virtual teams
AU - Iacono, C. Suzanne
AU - Weisband, Suzanne
PY - 1997
Y1 - 1997
N2 - A research project with distributed electronic teams was conducted to examine how virtual temporary teams quickly develop and maintain trust relationships with people that they hardly know, and may never meet again, with the goal of producing interdependent work. We collected data from 14 teams of students from three different universities with the aim of providing a theoretical and empirical explanation of what temporary, distributed teams do to produce trust as a foundation for cooperative work. Our results suggest that high levels of trust were maintained in teams that engaged in continuous and frequent interaction, were more efficient in moving through the phases of the project, focused on the work content of their projects, and achieved sufficient amounts of social penetration during the first pan of the project to increase their work effectiveness throughout its conclusion. The implications of trust in virtual teams are discussed.
AB - A research project with distributed electronic teams was conducted to examine how virtual temporary teams quickly develop and maintain trust relationships with people that they hardly know, and may never meet again, with the goal of producing interdependent work. We collected data from 14 teams of students from three different universities with the aim of providing a theoretical and empirical explanation of what temporary, distributed teams do to produce trust as a foundation for cooperative work. Our results suggest that high levels of trust were maintained in teams that engaged in continuous and frequent interaction, were more efficient in moving through the phases of the project, focused on the work content of their projects, and achieved sufficient amounts of social penetration during the first pan of the project to increase their work effectiveness throughout its conclusion. The implications of trust in virtual teams are discussed.
UR - http://www.scopus.com/inward/record.url?scp=0031348721&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=0031348721&partnerID=8YFLogxK
U2 - 10.1109/HICSS.1997.665615
DO - 10.1109/HICSS.1997.665615
M3 - Conference contribution
AN - SCOPUS:0031348721
SN - 0818677430
T3 - Proceedings of the Hawaii International Conference on System Sciences
SP - 412
EP - 420
BT - Information Systems - Collaboration Systems and Technology
A2 - Anon, null
T2 - Proceedings of the 1997 30th Annual Hawaii International Conference on System Sciences. Part 1 (of 6)
Y2 - 7 January 1997 through 10 January 1997
ER -