TY - GEN
T1 - Detecting users' psychological states through mouse cursor movements
AU - Schneider, Christoph
AU - Valacich, Joe S.
AU - Weinmann, Markus
AU - Robra-Bissantz, Susanne
PY - 2012
Y1 - 2012
N2 - Behavioral research in information systems is testing increasingly complex models using sophisticated statistical methodologies. As the inputs into these models are often unobservable constructs, they are subject to various biases such as social desirability or demand effects. Responding to such problems, IS researchers have recently turned to the use of psychophysiological tools to get a deeper understanding of the constructs of interest. However, such tools also have a number of drawbacks, such as high costs or increased artificiality of the setting, potentially limiting external validity. To this end, we propose augmenting the use of traditional measurement scales and psychophysiological tools with other, readily observable phenomena. As a case in point, we propose mouse cursor movements as having the potential to provide online retailers with possibilities to infer users' state of flow, and discuss the potential of using mouse cursor movements for inferring users' psychological states in other settings and contexts.
AB - Behavioral research in information systems is testing increasingly complex models using sophisticated statistical methodologies. As the inputs into these models are often unobservable constructs, they are subject to various biases such as social desirability or demand effects. Responding to such problems, IS researchers have recently turned to the use of psychophysiological tools to get a deeper understanding of the constructs of interest. However, such tools also have a number of drawbacks, such as high costs or increased artificiality of the setting, potentially limiting external validity. To this end, we propose augmenting the use of traditional measurement scales and psychophysiological tools with other, readily observable phenomena. As a case in point, we propose mouse cursor movements as having the potential to provide online retailers with possibilities to infer users' state of flow, and discuss the potential of using mouse cursor movements for inferring users' psychological states in other settings and contexts.
KW - Human-computer interaction
KW - Mouse cursor movements
KW - Psychophysiology
UR - http://www.scopus.com/inward/record.url?scp=84877851774&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84877851774&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84877851774
SN - 9781622768271
T3 - 18th Americas Conference on Information Systems 2012, AMCIS 2012
SP - 3048
BT - 18th Americas Conference on Information Systems 2012, AMCIS 2012
T2 - 18th Americas Conference on Information Systems 2012, AMCIS 2012
Y2 - 9 August 2012 through 12 August 2012
ER -