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Detecting Social Desirability Bias in Polls: A Digital Behavioral Biometric Approach

  • Paul A. Weisgarber
  • , Joseph S. Valacich
  • , Jeffrey L. Jenkins
  • , David W. Wilson
  • , David Kim
  • , Manasvi Kumar

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Social Desirability Response Bias (SDRB) can adversely affect the integrity of political polling by prompting respondents to modify their honest answers in order to conform with social expectations. This critical issue undermines the accuracy of polling data thereby necessitating innovative detection and prediction techniques. This study, grounded in the self-schema model, applies a novel digital behavioral biometric method by analyzing mouse cursor movements of 99 participants to detect and predict SDRB. Our results indicate a significant relationship between SDRB and various digital biometric behaviors, notably extended answering times, broader mouse movements, decreased cursor speeds, and a higher frequency of answer changes. Additionally, the study employs machine learning models that display impressive efficacy in predicting SDRB, achieving an F1-score of nearly 74%. The observed digital biometric patterns associated with SDRB highlight the potential of these metrics as indicators of respondent authenticity in political polling.

Original languageEnglish (US)
Title of host publication30th Americas Conference on Information Systems, AMCIS 2024
PublisherAssociation for Information Systems
ISBN (Electronic)9798331307066
StatePublished - 2024
Event30th Americas Conference on Information Systems, AMCIS 2024 - Salt Lake City, United States
Duration: Aug 15 2024Aug 17 2024

Publication series

Name30th Americas Conference on Information Systems, AMCIS 2024

Conference

Conference30th Americas Conference on Information Systems, AMCIS 2024
Country/TerritoryUnited States
CitySalt Lake City
Period8/15/248/17/24

Keywords

  • Digital behavioral biometrics
  • mouse cursor movements
  • online survey research
  • self-report data
  • social desirability response bias

ASJC Scopus subject areas

  • Information Systems

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