TY - GEN
T1 - Designing collaborative systems for better knowledge management and team performance
AU - Zhang, Xiaojun
AU - Venkatesh, Viswanath
AU - Brown, Susan A.
PY - 2010
Y1 - 2010
N2 - Collaborative technologies have been widely used to support teams to function effectively in today's competitive business environment. However, the impacts of collaborative technologies on team performance were inconclusive in prior research. This paper seeks to understand the mediational mechanisms that transmit the effect of collaborative technologies to team performance. Specifically, we theorize the relationships between: (a) design features and knowledge contextualization; and (b) knowledge contextualization and a team's ability to collaborate, i.e., collaboration know-how development, and assimilating knowledge, i.e., absorptive capacity, both of which are expected to influence team performance. We conducted a field study and collected data from nearly 1,900 team members (190 software project teams) in an organization and the results indicated support for our theoretical model. We discuss theoretical and practical implications of our findings.
AB - Collaborative technologies have been widely used to support teams to function effectively in today's competitive business environment. However, the impacts of collaborative technologies on team performance were inconclusive in prior research. This paper seeks to understand the mediational mechanisms that transmit the effect of collaborative technologies to team performance. Specifically, we theorize the relationships between: (a) design features and knowledge contextualization; and (b) knowledge contextualization and a team's ability to collaborate, i.e., collaboration know-how development, and assimilating knowledge, i.e., absorptive capacity, both of which are expected to influence team performance. We conducted a field study and collected data from nearly 1,900 team members (190 software project teams) in an organization and the results indicated support for our theoretical model. We discuss theoretical and practical implications of our findings.
UR - http://www.scopus.com/inward/record.url?scp=77951703025&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=77951703025&partnerID=8YFLogxK
U2 - 10.1109/HICSS.2010.137
DO - 10.1109/HICSS.2010.137
M3 - Conference contribution
AN - SCOPUS:77951703025
SN - 9780769538693
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
BT - Proceedings of the 43rd Annual Hawaii International Conference on System Sciences, HICSS-43
T2 - 43rd Annual Hawaii International Conference on System Sciences, HICSS-43
Y2 - 5 January 2010 through 8 January 2010
ER -