Cultural Humility and Hospital Safety Culture

Joshua N. Hook, David Boan, Don E. Davis, Jamie D. Aten, John M. Ruiz, Thomas Maryon

Research output: Contribution to journalArticlepeer-review

19 Scopus citations

Abstract

Hospital safety culture is an integral part of providing high quality care for patients, as well as promoting a safe and healthy environment for healthcare workers. In this article, we explore the extent to which cultural humility, which involves openness to cultural diverse individuals and groups, is related to hospital safety culture. A sample of 2011 hospital employees from four hospitals completed measures of organizational cultural humility and hospital safety culture. Higher perceptions of organizational cultural humility were associated with higher levels of general perceptions of hospital safety, as well as more positive ratings on non-punitive response to error (i.e., mistakes of staff are not held against them), handoffs and transitions, and organizational learning. The cultural humility of one’s organization may be an important factor to help improve hospital safety culture. We conclude by discussing potential directions for future research.

Original languageEnglish (US)
Pages (from-to)402-409
Number of pages8
JournalJournal of Clinical Psychology in Medical Settings
Volume23
Issue number4
DOIs
StatePublished - Dec 1 2016
Externally publishedYes

Keywords

  • Culture
  • Hospital
  • Humility
  • Organization
  • Safety

ASJC Scopus subject areas

  • Clinical Psychology

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