Correlations of nursing communication network metrics with patient outcomes

Judith Effken, Sheila M Gephart, Denise Bianchi, Joyce Verran

Research output: Contribution to journalArticlepeer-review

3 Scopus citations


Communication problems have been implicated in many safety and quality issues, but tools to examine communication networks and their impact on patient outcomes are only beginning to become available. We used *ORA, an organizational risk analyzer that allows the dynamic analysis of organizational networks to explore the communication networks among staff on seven nursing units in three Arizona hospitals. The results showed correlations between a number of *ORA metrics and patient safety and quality outcomes. *ORA provides researchers another way to study the influence of communication among staff on patient outcomes.

Original languageEnglish (US)
Pages (from-to)197-201
Number of pages5
JournalAMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium
StatePublished - 2010

ASJC Scopus subject areas

  • Medicine(all)


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