COPLINK connect: Information and knowledge management for law enforcement

Hsinchun Chen, Jenny Schroeder, Roslin V. Hauck, Linda Ridgeway, Homa Atabakhsh, Harsh Gupta, Chris Boarman, Kevin Rasmussen, Andy W. Clements

Research output: Contribution to journalArticlepeer-review

122 Scopus citations


Information and knowledge management in a knowledge-intensive and time-critical environment presents a challenge to information technology professionals. In law enforcement, multiple data sources are used, each having different user interfaces. COPLINK Connect addresses these problems by providing one easy-to-use interface that integrates different data sources such as incident records, mug shots and gang information, and allows diverse police departments to share data easily. User evaluations of the application allowed us to study the impact of COPLINK on law-enforcement personnel as well as to identify requirements for improving the system. COPLINK Connect is currently being deployed at Tucson Police Department (TPD).

Original languageEnglish (US)
Pages (from-to)271-285
Number of pages15
JournalDecision Support Systems
Issue number3
StatePublished - Feb 2003


  • Artificial intelligence
  • Information sharing
  • Knowledge management
  • Law enforcement

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Developmental and Educational Psychology
  • Arts and Humanities (miscellaneous)
  • Information Systems and Management


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