Abstract
Information and knowledge management in a knowledge-intensive and time-critical environment presents a challenge to information technology professionals. In law enforcement, multiple data sources are used, each having different user interfaces. COPLINK Connect addresses these problems by providing one easy-to-use interface that integrates different data sources such as incident records, mug shots and gang information, and allows diverse police departments to share data easily. User evaluations of the application allowed us to study the impact of COPLINK on law-enforcement personnel as well as to identify requirements for improving the system. COPLINK Connect is currently being deployed at Tucson Police Department (TPD).
Original language | English (US) |
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Pages (from-to) | 271-285 |
Number of pages | 15 |
Journal | Decision Support Systems |
Volume | 34 |
Issue number | 3 |
DOIs | |
State | Published - Feb 2003 |
Keywords
- Artificial intelligence
- Information sharing
- Knowledge management
- Law enforcement
ASJC Scopus subject areas
- Management Information Systems
- Information Systems
- Developmental and Educational Psychology
- Arts and Humanities (miscellaneous)
- Information Systems and Management