Community services for abused women: A review of perceived usefulness and efficacy

This review of 12 studies examines both the types of community and professional services that abused women most frequently contact, and how useful and effective the women perceive those services to be. These studies show that police, social service agencies, clergy, crisis lines, physicians, psychotherapists, women's groups, and lawyers are the sources of assistance abused women most frequently contact. However, the studies reveal that some of these services are not necessarily perceived as very useful or effective. Women tend to contact different services depending on the type of abuse suffered. Abused women report that crisis lines, women's groups, social workers, psychotherapists, and physicians are helpful most of the time for all types of abuse, and that police officers, lawyers, and clergy are not helpful in most types of abuse. Results of this review suggest the need for education of professionals and community service providers in understanding needs of abused women.