Communication-Garden System: Visualizing a computer-mediated communication process

Bin Zhu; Hsinchun Chen

doi:10.1016/j.dss.2008.02.004

Communication-Garden System: Visualizing a computer-mediated communication process

Bin Zhu, Hsinchun Chen

Research output: Contribution to journal › Article › peer-review

9 Scopus citations

Abstract

Archives of computer-mediated communication (CMC) could be valuable organizational resources. Most CMC archive systems focus on presenting one of the three aspects of a CMC community: discussion content, participants' behavior, or social networks among participants. Very few CMC archive systems support the easy integration of these three aspects. This paper thus describes two-phase research to propose an automatic approach that facilitates users' integrated understanding of discussion content and behavior of CMC participants. We validated the approach through the development and evaluation of a prototype system, the Communication-Garden system.

Original language	English (US)
Pages (from-to)	778-794
Number of pages	17
Journal	Decision Support Systems
Volume	45
Issue number	4
DOIs	https://doi.org/10.1016/j.dss.2008.02.004
State	Published - Nov 2008

Keywords

Computer-mediated communication
Information analysis
Information categorization
Information visualization

ASJC Scopus subject areas

Management Information Systems
Information Systems
Developmental and Educational Psychology
Arts and Humanities (miscellaneous)
Information Systems and Management

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10.1016/j.dss.2008.02.004

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abstract = "Archives of computer-mediated communication (CMC) could be valuable organizational resources. Most CMC archive systems focus on presenting one of the three aspects of a CMC community: discussion content, participants' behavior, or social networks among participants. Very few CMC archive systems support the easy integration of these three aspects. This paper thus describes two-phase research to propose an automatic approach that facilitates users' integrated understanding of discussion content and behavior of CMC participants. We validated the approach through the development and evaluation of a prototype system, the Communication-Garden system.",

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author = "Bin Zhu and Hsinchun Chen",

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N2 - Archives of computer-mediated communication (CMC) could be valuable organizational resources. Most CMC archive systems focus on presenting one of the three aspects of a CMC community: discussion content, participants' behavior, or social networks among participants. Very few CMC archive systems support the easy integration of these three aspects. This paper thus describes two-phase research to propose an automatic approach that facilitates users' integrated understanding of discussion content and behavior of CMC participants. We validated the approach through the development and evaluation of a prototype system, the Communication-Garden system.

AB - Archives of computer-mediated communication (CMC) could be valuable organizational resources. Most CMC archive systems focus on presenting one of the three aspects of a CMC community: discussion content, participants' behavior, or social networks among participants. Very few CMC archive systems support the easy integration of these three aspects. This paper thus describes two-phase research to propose an automatic approach that facilitates users' integrated understanding of discussion content and behavior of CMC participants. We validated the approach through the development and evaluation of a prototype system, the Communication-Garden system.

KW - Computer-mediated communication

KW - Information analysis

KW - Information categorization

KW - Information visualization

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Communication-Garden System: Visualizing a computer-mediated communication process

Abstract

Keywords

ASJC Scopus subject areas

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