Collaborative Service Provision in the Public Sector

Jodi Sandfort, H Brinton Milward

Research output: Chapter in Book/Report/Conference proceedingChapter

7 Scopus citations


The topic of public service partnerships has clear substantive importance. Governments all over the world are increasing their dependence upon collaborative partnerships to delivery public services. This article reviews literature written in the crevice between the espoused benefits of collaborative service partnerships and the reality that they are difficult to create, sustain, and use to mobilize resources in ways that create positive results. According to this article, the literature exploring the collaborative public service delivery is diverse. This reflects the variation found in the field, as practitioners use an increasingly wide array of tools to work on complex, public problems. What has resulted is a disparate literature with two distinct streams of inquiry-one focusing on collaboration itself, the other on the consequences these new service arrangements have on organizations and citizens. This article reveals some fundamental issues unresolved in the ongoing scholarly inquiry.

Original languageEnglish (US)
Title of host publicationThe Oxford Handbook of Inter-Organizational Relations
PublisherOxford University Press
ISBN (Electronic)9780191577277
ISBN (Print)9780199282944
StatePublished - Sep 2 2009


  • Citizens
  • Collaborative partnerships
  • Organizations
  • Public problems
  • Public services

ASJC Scopus subject areas

  • General Business, Management and Accounting


Dive into the research topics of 'Collaborative Service Provision in the Public Sector'. Together they form a unique fingerprint.

Cite this