Assessment of glycosylated hemoglobin outcomes following an enhanced medication therapy management service via telehealth

Jennifer M. Bingham, Jennifer Stanislaw, Terri Warholak, Nicole Scovis, David R. Axon, Jacques Turgeon, Srujitha Marupuru

Research output: Contribution to journalArticlepeer-review

2 Scopus citations


(1) Background: Regular contact with a medication therapy management (MTM) pharmacist is shown to improve patients’ understanding of their condition; however, continued demonstration of the value of a pharmacist delivered comprehensive medication review (CMR) using enhanced MTM services via telehealth is needed. The study aimed to describe a pilot program designed to improve type 2 diabetes mellitus (T2DM) management through enhanced condition specific MTM services. (2) Methods: This retrospective study included patients with T2DM aged 40–75 years who received a pharmacist-delivered CMR between January and December 2018. An evaluation of glycosylated hemoglobin (HbA1c) values 3 months pre-and post-CMR was performed. Wilcoxon signed-rank and chi-square tests were used. (3) Results: Of 444 eligible patients, a majority were female (58%) with a median age of 70 years. Median HbA1c values post-CMR were lower than pre-CMR (median 7.1% range 4.5–13.6; median 7.4% range 4.5–13.9, respectively; p = 0.009). There were fewer participants with HbA1c >9% post-CMR (n = 66) than pre-CMR (n = 80; p < 0.001) and more with HbA1C <6.5% post-CMR (n = 151) than pre-CMR (n = 130; p < 0.001). (4) Conclusion: This program evaluation highlighted the value of an enhanced condition specific MTM service via telehealth. Patients had improved HbA1c values three months after receiving a single pharmacist delivered CMR.

Original languageEnglish (US)
Article number6560
JournalInternational journal of environmental research and public health
Issue number12
StatePublished - Jun 2 2021


  • Comprehensive medication review
  • Glycosylated hemoglobin
  • Medication therapy management
  • Pharmacist
  • T2DM
  • Telehealth
  • Type 2 diabetes

ASJC Scopus subject areas

  • Pollution
  • Public Health, Environmental and Occupational Health
  • Health, Toxicology and Mutagenesis


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