Abstract
Chatbots are computer software designed to have conversations with humans. Chatbots are widely used in the customer service industry, where frequently asked questions or basic information is answered by the computer. Chatbots may serve useful functions for supporting health professions trainees across geographically distributed sites, as well as reducing faculty burnout. This chapter explores the potential roles of chatbots to help with scaling faculty and student time within fast-moving health professions programs. The possibilities for chatbots are organized with Bloom’s taxonomy to gain an appreciation for the simple through advanced applications. Building upon these ideas, the chapter also introduces the VoxScholar project to address how artificially intelligent chatbots might coach to teach expertise or academic success.
| Original language | English (US) |
|---|---|
| Title of host publication | Digital Innovations in Healthcare Education and Training |
| Publisher | Elsevier |
| Pages | 127-135 |
| Number of pages | 9 |
| ISBN (Electronic) | 9780128131442 |
| ISBN (Print) | 9780128131459 |
| DOIs | |
| State | Published - Jan 1 2020 |
Keywords
- artificial intelligence
- chatbots
- health profession program
- health profession trainees
- healthcare education
ASJC Scopus subject areas
- Medicine(all)