A new look at the role of insiders in the newcomer socialization process

The purpose of this investigation was to study the effect of socialization-related attitudes and behaviors exhibited by insiders on the development of organizational newcomers. New graduate students, advanced graduate students, and faculty members responded to surveys at two different time periods. Insiders' attitudes toward socialization were predictive of their involvement in socialization activities. New student involvement in activities that were initiated by faculty members and advanced students was related to role conflict, role ambiguity, and service to the department. Faculty and advanced student attitudes and behaviors, aggregated to the department level, predicted new student departmental service. The authors conclude that the recent call for renewed interest in the role of insiders in the socialization process is warranted.