A framework for collaboration and Knowledge Management

Jay F. Nunamaker, Nicholas C. Romano, Robert Owen Briggs

Research output: Contribution to journalArticlepeer-review

48 Scopus citations


Two of the most heralded recent Information Technology (IT) advances are Knowledge Management (KMS) and Collaborative Information Systems (CIS), yet neither has become a mainstream part of how many companies and knowledge workers (KWs) accomplish real work on a daily basis. We propose here two conceptual hierarchies for each of these new technologies that we believe independently may provide a structure for organizations and individuals to assess their current level of capability in each area. Further, we assert that the two hierarchies are complementary and can be integrated to provide a framework for IT capability in terms of Intellectual Bandwidth (IB.) In this paper we describe the two hierarchies and then present the integrated framework and introduce the concept of IB as the sum of an organizations' CIS and KMS capabilities. Finally we map sample technologies into the framework and explain how the technologies enable individuals, teams and oganizations to achieve various levels of KIS and CIS capability. Future research in this area will focus on developing and validating constructs and measures of IB in terms of both KMS and CIS.

Original languageEnglish (US)
Article number62
Pages (from-to)34
Number of pages1
JournalProceedings of the Hawaii International Conference on System Sciences
StatePublished - 2001


  • Collaboration
  • Intellectual Bandwidth
  • Knowledge Management
  • Organizational Productivity

ASJC Scopus subject areas

  • General Computer Science


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