A case of administrative conflict: observations on the dynamic framework.

O. J. Thienhaus

Research output: Contribution to journalArticlepeer-review


A situation is described of suddenly erupting conflict in an interdisciplinary meeting of psychiatric hospital staff. The conflict is related to the systemic impact of recent changes in psychiatric hospital practice. The observed affect and interpersonal dynamics are reviewed in the context of different conceptual frameworks. These include Maslow's hierarchy of needs model, the group focal conflict paradigm and the concept of scapegoating. The use and integration of these three approaches toward understanding affectively laden administrative conflict are discussed. Specific reference is made to the utilization of such understanding in developing leadership skills in a multi-disciplinary mental health setting.

Original languageEnglish (US)
Pages (from-to)69-79
Number of pages11
JournalThe Hillside journal of clinical psychiatry
Issue number1
StatePublished - 1989

ASJC Scopus subject areas

  • Psychiatry and Mental health


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